Frequently Asked Questions
Everything you need to know about the ultimate sitting experience.
What makes X-Chair different from standard office chairs?
X-Chair features proprietary technologies like Dynamic Variable Lumbar (DVL) support, SciFloat Infinite Recline, and optional Elemax cooling, heating, and massage units that adapt to your body's movements for all-day comfort.
How long does shipping take for my X-Chair?
Most orders are processed within 24-48 hours. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Does the X-Chair come with a warranty?
Yes, every X-Chair is backed by a 15-year limited warranty. This covers all moving parts and structural components, ensuring your investment is protected for over a decade.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your X-Chair, you can return it within 30 days of delivery for a full refund of the purchase price, minus any shipping fees.
Is assembly difficult?
Not at all. X-Chair is designed for easy assembly and typically takes less than 15 minutes. We provide detailed instructions and all necessary tools in the box, along with step-by-step assembly videos on our site.
Do you offer financing options?
Yes, we partner with Affirm to provide flexible monthly payment plans. You can select Affirm at checkout to see if you qualify for 0% APR financing options.